ALARM TECHNICIAN (2233)

Rev. 1/98

City of San José

ALARM TECHNICIAN (2233)

CLASS PURPOSE

Under general supervision, performs work of moderate difficulty, utilizing basic camera and resourceful people skills. Serves as a liaison between business and the Police Department Robbery Investigation Unit. Performs related work as required.

TYPICAL DUTIES AND RESULTS (Any one position may not include all the duties listed, nor do the examples cover all the duties which may be performed.)

Administers and maintains an ongoing covert Robbery Prevention Camera Program and "Varda Alarm" system.
Installs, services, and maintains electronic alarms and camera equipment used in the Robbery Prevention Program.
Maintains the assignment files (IBM/PC). This includes data entry and preparing ongoing reports as needed.
Analyzes Police Department crime reports and crime trends relating to robbery and other related crimes.
Advises Police Department/unit commanders on audio-visual equipment acquisition and use.
Trains staff in the utilization and operation of equipment.
Advises unit commander as to locations and criteria needed for installation of equipment.
Eliminates or minimizes potential equipment failure during robberies and/or false activation of equipment.
Educates and trains business personnel in the use of equipment.
Follows all Police Department policies and procedures.
Performs any special projects assigned by the Robbery Unit Commander.

DISTINGUISHING CHARACTERISTICS

This is a single civilian position class in the Robbery Investigation Unit of the Police Department. Incumbent works closely with robbery staff, crime victims, business owners, and vendors to eliminate suspect activity and create a positive liaison with the business community. The position requires a self-starter willing to work in a cooperative and supportive effort with sworn team members and to assume total responsibility in several critical areas. Incumbent is expected to work independently or as a team member depending on the requirements of the situation.

QUALIFICATIONS

Minimum Knowledge, Skills, and Abilities

Knowledge of maintenance and operation of 35 mm cameras and alarm systems.
Ability to lift equipment up to 40 lbs.
Ability to climb up and down a ladder during installation of equipment.
Ability to establish and maintain effective working relationships.
Ability to communicate clearly and concisely both orally and in writing.

Competent Knowledge, Skills, and Abilities

Ability to follow Police Department policies and procedures accurately, and apply procedures to the solution of problem situations.

Education

Successful completion of high school, General Education Developmental (G.E.D.) Certificate, or California Proficiency Certificate.

Experience

At least two (2) years of experience working with cameras and alarm systems

Acceptable Substitutions

None.

Special Requirements

Pass an in-depth background investigation with no felony convictions.
Pass a drug screen and physical exam.

Licenses/Certificates

A valid California driver’s license is required.

(5/3/96), (Rev. 9/96), (Rev. 1/98)

2233s000.doc